+14 votes
2.0k views
in Android by (12.2k points)
Best forum friends.
 
previously had a samsung galaxy s3 which worked perfect and now I acquired the samsung galaxy s4 to update me a bit, I've used a lot but I have a problem which I have not got a solution so far.
 
In the configuration register 2 accounts post a hotmail and gmail ... the problem is that when I get a new email to either emails, the phone does not notify me in any way, in fact does not update the tray input automatically.
 
To find out if an email came to me I have to update manually.
 
Going into settings e says in small letters "sync disabled" when fully activated to sync automatically, besides that the synchronization settings within the email application when the frame sync mail box says "I disable the master sync "if distanced the box says" off sync "... ie it does not give me the option to sync mail or is there something I'm doing wrong.
 
Investigate not get enough and even anyone who has made a wise solution, however there are multiple users with the same problem.
 
I would appreciate someone to help me please!.

5 Answers

+8 votes
by (11.9k points)
You have to display all the toolbar and enable the synchronization, greetings.
+9 votes
by (12.8k points)
Hi, I have a note II and I have the same problem at some point I must have distilled something and now the mails are synchronized to any of my two accounts. What is the master account?
+10 votes
by (18.3k points)
The toolbar is no option to sync!
+11 votes
by (18.3k points)
Had the same problem, what I did was delete the mail account and recreate it, in less than a minute and you have the solution!
+12 votes
by (6.1k points)
Hi I have a note 3 and I was the same ... I was saying a moment's off sync ... erased the account and was returning a thousand times and nothing ... I did the same on the menu above .... po and for full view. And precione  sync and go. Fixed. Greetings!
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