The error 919 is rather arbitrary and there is no official info on what causes it . And it is an error that is happening quite often . I did a big search on all forums in English and Castilian and not many advances.
What Recommend on specialized sites is a mixture of the solutions to other errors:
Always try to use WIFI for downloads , no 3G, no 4G. And if you get errors with WIFI , try elsewhere, with other connection WIFI ; a bar, a square, the house of a friend / relative / partner / neighbor ...
Check Settings , Storage, the free space is at least twice the weight of what application you want to download , both internal and external memory , because the management of free space on Android does not always work as one would think . Read a little above these paragraphs, the solution to 491 :)
Elsewhere recommend checking the router settings through which you access the WIFI, and if it is ours and we know how to do , open a firewall exception for UDP port 123 . I doubt that comes from this side issue , as most home routers bring the factory firewall disabled , so there should be restrictions. But if they can review it.
Others recommend go to Applications , and opening one by one, Downloads , Play Store and Google called Google Services Framework (or Google Services Platform ) , and in all 3 cases touching "Force Stop ", " Clear Data " and the button if escroleamos presents down to" Empty Cache " . Do this on all three applications , and then immediately turn off and on the computer. Then turn it on again, now try the download. If that was not resolved , recommend repeating the process but before you restart the computer , go to Settings, Accounts , and delete our Google account settings . After turning on the computer , we must reshape our Google account before attempting to download .
Another method I found in the Android Central forum, is to check first that we as users logged in , which was updated in 2013 and renamed Hangouts Talk application . Then go to Settings , Applications, All and open the Google Play Store, erase data , empty cache and uninstall updates . Out of that and we now implementing Google Account Manager ( Account Manager Google ) , and delete data , cache emptied but also played Detention Force . We turn off the computer, we removed the battery and leave it off 5 minutes. Then put the battery back , turn on and go to the Talk application (or Hangouts , depending on version have ) and see that we are still admitted as members. And now try to do a download, many work for them , especially with teams and Samsung Galaxy Nexus .
AND ONLY IF THE ABOVE DOES NOT STEP also recommend making a factory reset (Settings , Privacy , Factory Reset or re - factory - values , leaving the phone as newly purchased , VA- CÍ -O , so first make backup of all your photos and files because the factory reset BO- RRA -TO -DO) ... they also know that a factory reset " desactualiza " all the applications that came from the factory, and uninstall all that you have installed. So the first thing to do after a factory reset is to reconfigure the Google account , enable backups, go to the Play Store and downloaded all available updates first , starting with the applications that have come preinstalled Google .
Others say that this error occurs only on devices that have been flashed with a different ROM to factory . And the only solution would be to put back the original ROM ...
And as many 919 error attributed to the presence of a virus which hampers the functioning of the downloads , so recommend trying several antivirus to see if they detect something clean . Obviously , DO NOT USE THE SAME TIME TWO ANTIVIRUS . Install one if your computer allows, scanned, cleaned or not as if it detects something. Then uninstalled that . Tested with another . Top 5 recommended antivirus for Android are these . To install applications when downloads do not work, read the following section below for an example of how to install Facebook from an alternative store displays .
The issue is that with these solutions , yet saw more than one has been able to solve it . You can try one or all , and except for the factory reset , the other should not cause problems or data loss. But you know how it is, always make backups because the computer is not an exact science. ;)
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